Frequently Asked Questions about the Six6s platform

It doesn’t matter if you’ve been in gambling for a long time or have just started to understand its subtleties, Six6s has taken care of your comfort. Any questions? The FAQ section will help you figure out everything: how to open an account, activate bonuses, understand the rules of the games, or withdraw money. Everything so that you don’t waste your time.

Account

How to download Six6s APP? (Android)

Our Six6s app is now available for Android! It’s easy to install it — just a couple of steps.: Step 1. Go to the “Profile” section > “Download” to download the Six6s application file. Select “Download for Android”. Step 2. When the download is complete, open the file and follow the installation instructions. Just a few seconds and the app will be ready to work. That’s it, now you can enjoy betting on Six6s right from your phone, without any extra hassle!

How to join the RAF Program?

The Invite a Friend program at Six6s is a great chance to earn money! That’s how it works.: – Log in to your account. – In the “Profile” section, select “Direction”. – Send your referral code or link to your friends. – As soon as a friend fulfills the conditions (verification and deposit of 1000 BDT), you will receive a bonus of 366 BDT, and he — 300 BDT! Don’t forget: * The code or link is valid only within the same currency. * Confirmation of the data is a prerequisite. * The friend must complete the requirements within 7 days after registration.

How do I prevent account hacking or fraud?

Although we do our best to ensure security, the protection of your registration data and personal information remains your responsibility. To avoid trouble, update your password regularly and avoid saving login information on the site. Never share your credentials with anyone and make sure you use devices with up-to-date security software.

Is my personal data safe and secure?

Your personal information and the data provided are securely protected and remain strictly confidential. Do you want to know more? Check out our privacy policy.

Payment

How to make a withdrawal?

How do I withdraw funds from Six6s? It’s easy! Follow the step-by-step guide:

1. Log in to your account and click on “Profile”.
2. Select the “Withdrawal of funds” tab.
3. Complete the account verification before sending the request.
4. Choose a convenient withdrawal method. bKash, Nagad, Rocket and local banks are available. Remember, each method has its own limits on withdrawal amounts.
5.1. If you are using bKash/Nagad/Rocket, make sure that the phone number of the billing account matches the one registered on Six6s. Do you have more than one number? Contact our 24-hour support to add up to three rooms.
5.2. To withdraw money through a local bank, enter the exact bank details by clicking “Add bank card”. Do you want to save the card for future operations? Just check the “Save as preferred” box.
6. Click “Send”. As soon as your request is processed, you will receive a notification.

You can check the withdrawal status via Profile > Transaction Records.

Please note:
* Complete verification before withdrawing funds.
* Make sure that all data is accurate. Six6s is not responsible for errors related to incorrect information.

How can I check my deposit/withdrawal history?

To check the summary of your deposits and withdrawals, follow these steps:

  1. Log in to your Six6s account and log in to your Profile.
  2. Go to the “Transaction Records” section.

There you will find a complete summary of all your operations.

How to resubmit a deposit?

Now you can independently resend deposit transactions without contacting support! This will speed up the process and save you time!

  1. Log in to your Six6s account and open the Profile section.
  2. Go to “Transaction Records”.
  3. Find the transaction marked “Processing”.
  4. Click “Edit and resend”.

Important: You can edit the deposit form within 5 minutes after sending it. After 90 minutes, the button will disappear.

  1. Check the deposit amount, the cashing number, and the transaction ID. Please note that the amount and the number for cashing can only be changed once.
  2. Upload the receipt by clicking “Select Files”.
  3. Click “Send” and the transaction will be successfully resent! We will process the deposit as soon as the funds arrive from our side.

If you have any questions or need help, our support is available around the clock!

Why can’t I make a withdrawal?

If you’re having trouble withdrawing funds, here are a few possible reasons.:

  • You have not fulfilled the requirements for making a deposit or wagering the bonus.
  • There are no account replenishment records on your account.
  • Your account information could not be verified.
  • The name of the bank account owner does not match the name of the Six6s account owner.
  • The limit on bank transactions has been exceeded.
  • The details provided are incorrect.
  • The bank is temporarily closed.
  • Abnormal account behavior.

If you are still having difficulty withdrawing funds, do not hesitate to contact our support team — we are ready to help 24/7!

Promotions

What is the wagering requirement (with a promotion)?

The wagering requirement, or as it is also called the refund requirement, is a multiplier that shows how many times a bonus must be wagered before you can withdraw your winnings.

Note:

  1. The terms and restrictions on betting may vary between promotions, so be sure to read the rules of a particular promotion before joining.
  2. After submitting an application for participation in the promotion, it will no longer be possible to cancel it.

Why don’t I see the bonus in my account?

To check the summary of your deposits and withdrawals, follow these steps:

  1. Log in to your Six6s account and log in to your Profile.
  2. Go to the “Transaction Records” section.

There you will find a complete summary of all your operations.

How to resubmit a deposit?

As a rule, bonuses are credited to your account after you fulfill all the conditions specified in the promotion rules. If for some reason the bonus was not credited within the time period specified in the terms, do not hesitate to contact our support team — we work 24/7!

How to enjoy the welcome offer provided by Six6s?

First, you need to register with Six6s. After that, we offer you various welcome bonuses for sports and casinos. Just log in to your account and go to the promotions page to see the available offers.

Choose one of the offers when making your first deposit and fulfill all the conditions specified in the promotion rules to receive the bonus.

Note: Each participant can use only one welcome offer. Once you select an offer, the other options will disappear.

Technical

Customer support is unreachable. What should I do?

You can always find the necessary instructions on our help page. If this does not solve your problem, do not hesitate to contact our 24-hour support team or send us an email at [email protected] . We will definitely contact you soon!

How do I find my device IP address?

Step 1: Enter in the browser’s address bar https://www.whatismyip.com /

Step 2: You will see your public IP address on the screen.

Step 3: Copy your IP address (My public IPv4).

How do I find the device information of my mobile phone?

Information about the manufacturer and model is usually found on the front of the phone under the battery.

For Android devices, open Settings, then selectAbout the phone” or “About the device”.

What happens if I disconnect from a game?

If you are kicked out of the game due to connection problems, your bet will still be counted and the payout will be made depending on the outcome of the round. You can check the results in the game history.